ISBN: 9780471494393
In the world of industry and management producing 'intangible products' poses unique challenges. This book provides a comprehensive framework on these unique management issues and looks i… mais…
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2001, ISBN: 9780471494393
John Wiley & Sons, Paperback, Auflage: 3Rev Ed, 256 Seiten, Publiziert: 2001-01-02T00:00:01Z, Produktgruppe: Book, Hersteller-Nr.: line drawings, tables, index, 0.42 kg, Verkaufsrang: 164… mais…
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2000, ISBN: 0471494399
[EAN: 9780471494393], Neubuch, [PU: John Wiley & Sons], BUSINESS & ECONOMICS MANAGEMENT DIENSTLEISTUNGSSEKTOR SERVICEPOLITIK STRATEGIC STRATEGISCHES WIRTSCHAFT U. DIENSTLEISTUNGSUNTERNEHM… mais…
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2001, ISBN: 9780471494393
Wiley, 2001-01-02. Paperback. New. New. In shrink wrap. Looks like an interesting title!, Wiley, 2001-01-02, 6
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2001, ISBN: 9780471494393
Paperback, New book, Size: 9x6x0; New. In shrink wrap. Looks like an interesting title!, [PU: Wiley]
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ISBN: 9780471494393
In the world of industry and management producing 'intangible products' poses unique challenges. This book provides a comprehensive framework on these unique management issues and looks i… mais…
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Normann, Richard:
Service Management 3e: Strategy and Leadership in Service Business - Livro de bolso2001, ISBN: 9780471494393
John Wiley & Sons, Paperback, Auflage: 3Rev Ed, 256 Seiten, Publiziert: 2001-01-02T00:00:01Z, Produktgruppe: Book, Hersteller-Nr.: line drawings, tables, index, 0.42 kg, Verkaufsrang: 164… mais…
2000
ISBN: 0471494399
[EAN: 9780471494393], Neubuch, [PU: John Wiley & Sons], BUSINESS & ECONOMICS MANAGEMENT DIENSTLEISTUNGSSEKTOR SERVICEPOLITIK STRATEGIC STRATEGISCHES WIRTSCHAFT U. DIENSTLEISTUNGSUNTERNEHM… mais…
no/na Biblio.co.uk
2001, ISBN: 9780471494393
Wiley, 2001-01-02. Paperback. New. New. In shrink wrap. Looks like an interesting title!, Wiley, 2001-01-02, 6
2001, ISBN: 9780471494393
Paperback, New book, Size: 9x6x0; New. In shrink wrap. Looks like an interesting title!, [PU: Wiley]
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Dados detalhados do livro - Service Management 3e: Strategy and Leadership in Service Business
EAN (ISBN-13): 9780471494393
ISBN (ISBN-10): 0471494399
Livro de capa dura
Livro de bolso
Ano de publicação: 2001
Editor/Editora: John Wiley & Sons
256 Páginas
Peso: 0,408 kg
Língua: eng/Englisch
Livro na base de dados desde 2007-03-01T13:56:02-03:00 (Sao Paulo)
Página de detalhes modificada pela última vez em 2023-09-20T18:53:10-03:00 (Sao Paulo)
Número ISBN/EAN: 0471494399
Número ISBN - Ortografia alternativa:
0-471-49439-9, 978-0-471-49439-3
Ortografia alternativa e termos de pesquisa relacionados:
Autor do livro: normann, richard, norman rich
Título do livro: service, strategy and management, business management, leadership
Dados da editora
Autor: Richard Normann
Título: Service Management - Strategy and Leadership in Service Business
Editora: John Wiley & Sons
234 Páginas
Ano de publicação: 2000-10-13
Peso: 0,410 kg
Língua: Inglês
48,90 € (DE)
No longer receiving updates
152mm x 228mm x 18mm
BC; Hardcover, Softcover / Wirtschaft/Management; Strategisches Management; Business & Management; Dienstleistungssektor; Management; Servicepolitik; Strategic Management; Strategisches Management; Wirtschaft u. Management; Strategisches Management
The Myth and Reality of a Service Society. The New Economic Equation. Service Management Systems. Dynamic Diagnosis: Virtuous Circles and Vicious Circles. The Service Concept. Why Strategic Human Resource Development? Getting People to Grow. The Client as Customer-the Client as Coproducer. Technology, Tools and Setting. Image. The Art and Science of Pricing. Creating, Reproducing and Refining Business Ideas. Diversification and Internationalization. Quality. Culture and Dominating Ideas as Management Tools. Change and Leadership. References. Index.Outros livros adicionais, que poderiam ser muito similares com este livro:
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