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The Art and Business of Speech Recognition: Creating the Noble Voice Blade Kotelly Author

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The Art and Business of Speech Recognition: Creating the Noble Voice Blade Kotelly Author - nuovo livro

ISBN: 9780321154927

Most people have experienced an automated speech-recognition system when calling a company. Instead of prompting callers to choose an option by entering numbers, the system asks questions… mais…

Most people have experienced an automated speech-recognition system when calling a company. Instead of prompting callers to choose an option by entering numbers, the system asks questions and understands spoken responses. With a more advanced application, callers may feel as if they're having a conversation with another person. Not only will the system respond intelligently, its voice even has personality. The Art and Business of Speech Recognition examines both the rapid emergence and broad potential of speech-recognition applications. By explaining the nature, design, development, and use of such applications, this book addresses two particular needs: Business managers must understand the competitive advantage that speech-recognition applications provide: a more effective way to engage, serve, and retain customers over the phone. Application designers must know how to meet their most critical business goal: a satisfying customer experience. Author Blade Kotelly illuminates these needs from the perspective of an experienced, business-focused practitioner. Among the diverse applications he's worked on, perhaps his most influential design is the flight-information system developed for United Airlines, about which Julie Vallone wrote in Investor's Business Daily: 'By the end of the conversation, you might want to take the voice to dinner.' If dinner is the analogy, this concise book is an ideal first course. Managers will learn the potential of speech-recognition applications to reduce costs, increase customer satisfaction, enhance the company brand, and even grow revenues. Designers, especially those just beginning to work in the voice domain, will learn user-interface design principles and techniques needed to develop and deploy successful applications. The examples in the book are real, the writing is accessible and lucid, and the solutions presented are attainable today. New Textbooks>Trade Paperback>Science>Science of Technology>Science of Technology, Addison-Wesley Core >1 >T<

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Art and Business of Speech Recognition : Creating the Noble Voice by Blade Kotelly - Blade Kotelly

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Blade Kotelly:
Art and Business of Speech Recognition : Creating the Noble Voice by Blade Kotelly - livro usado

ISBN: 9780321154927

-- Automated speech recognition applications are poised for phenomenal growth, because they provide companies with a distinct competitive advantage.-- Explains how voice user interfaces d… mais…

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The Art and Business of Speech Recognition: Creating the Noble Voice - Blade Kotelly

EXEMPLO

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Blade Kotelly:
The Art and Business of Speech Recognition: Creating the Noble Voice - Livro de bolso

ISBN: 9780321154927

Routledge. Paperback. GOOD. Spine creases, wear to binding and pages from reading. May contain limited notes, underlining or highlighting that does affect the text. Possible ex library … mais…

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The Art and Business of Speech Recognition: Creating the Noble Voice - Blade Kotelly

EXEMPLO

(*)

Blade Kotelly:
The Art and Business of Speech Recognition: Creating the Noble Voice - Livro de bolso

ISBN: 9780321154927

Addison-Wesley Professional. Paperback. POOR. Noticeably used book. Heavy wear to cover. Pages contain marginal notes, underlining, and or highlighting. Possible ex library copy, with a… mais…

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The Art and Business of Speech Recognition: Creating the Noble Voice - Kotelly, Blade

EXEMPLO

(*)

Kotelly, Blade:
The Art and Business of Speech Recognition: Creating the Noble Voice - Livro de bolso

1997, ISBN: 9780321154927

Addison-Wesley Professional. PAPERBACK. 0321154924 Great used condition. Over 1,000,000 satisfied customers since 1997! We ship daily M-F. Choose expedited shipping (if available) for muc… mais…

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The Art and Business of Speech Recognition: Creating the Noble Voice Blade Kotelly Author

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The Art and Business of Speech Recognition: Creating the Noble Voice Blade Kotelly Author - nuovo livro

ISBN: 9780321154927

Most people have experienced an automated speech-recognition system when calling a company. Instead of prompting callers to choose an option by entering numbers, the system asks questions… mais…

Most people have experienced an automated speech-recognition system when calling a company. Instead of prompting callers to choose an option by entering numbers, the system asks questions and understands spoken responses. With a more advanced application, callers may feel as if they're having a conversation with another person. Not only will the system respond intelligently, its voice even has personality. The Art and Business of Speech Recognition examines both the rapid emergence and broad potential of speech-recognition applications. By explaining the nature, design, development, and use of such applications, this book addresses two particular needs: Business managers must understand the competitive advantage that speech-recognition applications provide: a more effective way to engage, serve, and retain customers over the phone. Application designers must know how to meet their most critical business goal: a satisfying customer experience. Author Blade Kotelly illuminates these needs from the perspective of an experienced, business-focused practitioner. Among the diverse applications he's worked on, perhaps his most influential design is the flight-information system developed for United Airlines, about which Julie Vallone wrote in Investor's Business Daily: 'By the end of the conversation, you might want to take the voice to dinner.' If dinner is the analogy, this concise book is an ideal first course. Managers will learn the potential of speech-recognition applications to reduce costs, increase customer satisfaction, enhance the company brand, and even grow revenues. Designers, especially those just beginning to work in the voice domain, will learn user-interface design principles and techniques needed to develop and deploy successful applications. The examples in the book are real, the writing is accessible and lucid, and the solutions presented are attainable today. New Textbooks>Trade Paperback>Science>Science of Technology>Science of Technology, Addison-Wesley Core >1 >T<

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Art and Business of Speech Recognition : Creating the Noble Voice by Blade Kotelly - Blade Kotelly

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Blade Kotelly:

Art and Business of Speech Recognition : Creating the Noble Voice by Blade Kotelly - livro usado

ISBN: 9780321154927

-- Automated speech recognition applications are poised for phenomenal growth, because they provide companies with a distinct competitive advantage.-- Explains how voice user interfaces d… mais…

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Blade Kotelly:
The Art and Business of Speech Recognition: Creating the Noble Voice - Livro de bolso

ISBN: 9780321154927

Routledge. Paperback. GOOD. Spine creases, wear to binding and pages from reading. May contain limited notes, underlining or highlighting that does affect the text. Possible ex library … mais…

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Blade Kotelly:
The Art and Business of Speech Recognition: Creating the Noble Voice - Livro de bolso

ISBN: 9780321154927

Addison-Wesley Professional. Paperback. POOR. Noticeably used book. Heavy wear to cover. Pages contain marginal notes, underlining, and or highlighting. Possible ex library copy, with a… mais…

Custos de envio: EUR 6.21 Discover Books

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Kotelly, Blade:
The Art and Business of Speech Recognition: Creating the Noble Voice - Livro de bolso

1997, ISBN: 9780321154927

Addison-Wesley Professional. PAPERBACK. 0321154924 Great used condition. Over 1,000,000 satisfied customers since 1997! We ship daily M-F. Choose expedited shipping (if available) for muc… mais…

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The Art and Business of Speech Recognition: Creating the Noble Voice Blade Kotelly Author

Autor:	Kotelly, Blade
Título:	The Art and Business of Speech Recognition: Creating the Noble Voice Blade Kotelly Author
Número ISBN:	0321154924

Automated speech recognition (ASR) applications are poised to grow at a phenomenal pace. These systems allow you to speak naturally on the phone, while a computer system both understands what you say and answers knowledgeably. We all increasingly experience such applications when we telephone airline or financial companies for information. Other industries experimenting with these systems include automotive, security, and consumer goods companies. The key to the success of these systems is the design and development of effective voice user interfaces (VUIs). This is both an art and a science that requires an understanding of language, user needs, business requirements, and digital technology. This book provides an overview of this emerging field. It explains, both for managers and developers/designers new to VUIs, what the issues, challenges, and opportunities are, and gives a clear sense of what a well-designed system requires. Using real-world examples from successful, large-scale systems, it shows how a good speech recognition system can save a company money, increase customer satisfaction, and even grow revenue.

Dados detalhados do livro - The Art and Business of Speech Recognition: Creating the Noble Voice Blade Kotelly Author

EAN (ISBN-13): 9780321154927
ISBN (ISBN-10): 0321154924
Livro de bolso
Ano de publicação: 2003
Editor/Editora: Addison-Wesley Core >1 >T
208 Páginas
Peso: 0,381 kg
Língua: eng/Englisch

Livro na base de dados desde 2007-05-27T06:06:42-03:00 (Sao Paulo)
Página de detalhes modificada pela última vez em 2023-01-24T05:33:50-03:00 (Sao Paulo)
Número ISBN/EAN: 0321154924

Número ISBN - Ortografia alternativa:
0-321-15492-4, 978-0-321-15492-7
Ortografia alternativa e termos de pesquisa relacionados:
Autor do livro: silber, blade
Título do livro: speech recognition, business art business, the voice

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