ISBN: 9780793176816

Why Service Stinks.and Exactly What to Do About It! Title: Why Service Stinks.and Exactly What to Do About It! Authors: Gross, T. Scott. Condition : Used - Good. About More Than Words. … mais…

Why Service Stinks.and Exactly What to Do About It! Title: Why Service Stinks.and Exactly What to Do About It! Authors: Gross, T. Scott. Condition : Used - Good. About More Than Words. Why Service Stinks...and Exactly What to Do About It! ISBN/UPC 9780793176816Title: Why Service Stinks...and Exactly What to Do About It!Authors: Gross, T. ScottBinding: paperbackPublisher: Kaplan BusinessPublication Date: Nov 1 2003 Edition:  Condition : Used - Good . . All orders guaranteed and ship within 24 hours. Your purchase supports More Than Words, a nonprofit job training program for youth, empowering youth to take charge of their lives by taking charge of a business. About More Than Words More Than Words is a nonprofit social enterprise that empowers youth who are in the foster care system, court involved, homeless, or out of school to take charge of their lives by taking charge of a business. Payment We accept PayPal for all eBay orders. Please see payment details below. Shipping Multiple shipping options are available for this item. For more detail, please see below, and select the shipping option that is most convenient for you. International Shipping: Import duties, taxes, and charges are NOT INCLUDED in the item price or shipping charges. These charges are the buyer''s responsibility. Please check with your country''s customs office to determine what these additional costs will be prior to bidding / buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts." US and International government regulations prohibit such behavior. Returns Your satisfaction is very important to us. Please contact us via the methods available within eBay regarding any problems before leaving negative feedback. Any defects, damages, or material differences with your item, must be reported to us within 7 days of receipt of the item or 30 days from date of shipment. The returned merchandise must be postmarked within 30 days of the shipment notification. Non-deliveries must be reported within 30 days of Shipment Notification. Undeliverable, unclaimed, refused, or insufficient addresses may be subject to a 20% restocking fee plus the cost of shipping. © 2012 More Than Words #indaba-ebay-template-light { background: #E0F8F7; margin: 0; padding: 20px 0; font-family: Arial MT, Arial, Helvetica, san-serif; font-size: 12px; color: #424242; text-align: center; } #indaba-ebay-template-light-body-top-cap, #indaba-ebay-template-light-body-bottom-cap { width: 854px; height: 16px; margin: 0 auto; } #indaba-ebay-template-light-body-top-cap { background-image: url(''http://monimages.indabaworks.com/ebay/templates/light/top-cap-light.png''); } #indaba-ebay-template-light-body-middle { width: 854px; background: #fff; text-align: left; margin: 0 auto; } #indaba-ebay-template-light-header, #indaba-ebay-template-light-header-menu, #indaba-ebay-template-light-header-logo { height: 100px; } #indaba-ebay-template-light-header-menu { width: 400px; float: left; margin: 0; padding: 0; } #indaba-ebay-template-light-header-menu a { color: #8181F7; text-decoration: none; margin: 0 7px; } #indaba-ebay-template-light-header-menu a:hover { text-decoration: underline; } #indaba-ebay-template-light-header-logo { width: 414px; float: right; margin: 0; text-align: right; } #indaba-ebay-template-light-header, #indaba-ebay-template-light-body, #indaba-ebay-template-light-footer { width: 814px; margin: 0 20px; padding: 0; } #indaba-ebay-template-light-body { text-align: left; } #indaba-ebay-template-light-body h1 { font-size: 17px; color: #2E2EFE; } #indaba-ebay-template-light-body #indaba-ebay-template-light-body-product h1 { color: #5858FA; margin: 0; font-size: 20px; } #indaba-ebay-template-light-body #indaba-ebay-template-light-body-product h2 { margin: 0; font-weight: normal; font-size: 15px; } #indaba-ebay-template-light-body #indaba-ebay-template-light-body-product-details { background: #fff; margin: 10px 0; padding: 1em; } #indaba-ebay-template-light-body #indaba-ebay-template-light-body-product-details dt { float: left; clear: left; text-align: right; width: 100px; font-weight: bold; } #indaba-ebay-template-light-body #indaba-ebay-template-light-body-product-details dd { margin: 0 0 0 110px; } #indaba-ebay-template-light-body #indaba-ebay-template-light-body-product-details dd:after { content: "\00A0"; } #indaba-ebay-template-light-footer-copyright { font-size: 12px; font-weight: bold; color: #5858FA; padding: 0; } , Festpreisangebot, [LT: FixedPrice], EAN: 9780793176816, Book Title: Why Service Stinks... and Exactly What to Do about It!, Item Length: 9in. Publication Year: 2003, Format: Trade Paperback, Language: English, Item Height: 0.6in. Genre: Business & Economics, Topic: Customer Relations, General, Management, Item Width: 6in. Item Weight: 11.5 Oz, Number of Pages: 227 Pages, Kaplan Publishing<

2003, ISBN: 9780793176816

Softcover, Used, good, Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less., [PU: Dearborn Trade]