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Answering Consumer Health Questions: The Medical Library Association Guide for Reference Librarians (Medical Library Association Guides) - Michele Spatz
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Michele Spatz:

Answering Consumer Health Questions: The Medical Library Association Guide for Reference Librarians (Medical Library Association Guides) - Livro de bolso

ISBN: 1555706320

[SR: 4576997], Paperback, [EAN: 9781555706326], Neal-Schuman Publishers, Neal-Schuman Publishers, Book, [PU: Neal-Schuman Publishers], Neal-Schuman Publishers, Practical tips and tools fo… mais…

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Michele Spatz:

Answering Consumer Health Questions: The Medical Library Association Guide for Reference Librarians (Medical Library Association Guides) - Livro de bolso

2008, ISBN: 9781555706326

Neal-Schuman Publishers, 2008-08-31. Paperback. Good. Ex library pb, no other marks noted in text,AND AS ALWAYS SHIPPED IN 24 HOURS; and emailed to you a USPS tracking number on all ord… mais…

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ISBN: 9781555706326

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Spatz, Michele:
Answering Consumer Health Questions: The Medical Library Association Guide for Reference Librarians (Medical Library Association Guides) - Livro de bolso

2008, ISBN: 9781555706326

Neal-Schuman Publishers. PAPERBACK. 1555706320 . . Good. 2008., Neal-Schuman Publishers, 2008

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Answering Consumer Health Questions - Michele Spatz
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Michele Spatz:
Answering Consumer Health Questions - Livro de bolso

2008, ISBN: 9781555706326

The Medical Library Association Guide for Reference Librarians, Buch, Softcover, [PU: Neal-Schuman Publishers Inc], Neal-Schuman Publishers Inc, 2008

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Answering Consumer Health Questions
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9781555706326


Practical tips and tools for every health reference desk! Patrons seeking medical information are often trying to gain control following an upsetting diagnosis working with them can be rewarding and difficult. In this practical, readable guide, consumer health reference expert Michele Spatz, gives you an understanding of the psychology of those seeking medical information and the skills necessary to respond usefully and appropriately. Spatz outlines the most common inquiries and behaviors of health information searchers and the most useful go-to resources. Sample librarian-patron interactions in every chapter give you useful strategies and scripts. Dozens of templates and forms and tips on everything from setting up the reference desk to encourage confidential inquiries to using body language to signal your availability will help you create a welcoming, empowering atmosphere in your library. Chapters on ethics and potential legal issues guide you through the nitty-gritty of what constitutes practicing medicine without a license, confidentiality requirements, and more. Sections on email, virtual, and telephone reference will help you establish clear guidelines, and creative tips on marketing to healthcare providers will help you forge valuable new partnerships. A section on self-care offers strategies for dealing with job-induced stress. Every information professional who helps patrons with health inquiries will want a copy of this useful, inspiring book.

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EAN (ISBN-13): 9781555706326
ISBN (ISBN-10): 1555706320
Livro de bolso
Ano de publicação: 2008
Editor/Editora: Neal-Schuman Publishers Inc
142 Páginas
Peso: 0,272 kg
Língua: eng/Englisch

Livro na base de dados desde 2009-02-20T02:22:19-03:00 (Sao Paulo)
Página de detalhes modificada pela última vez em 2022-03-10T11:52:23-03:00 (Sao Paulo)
Número ISBN/EAN: 9781555706326

Número ISBN - Ortografia alternativa:
1-55570-632-0, 978-1-55570-632-6
Ortografia alternativa e termos de pesquisa relacionados:
Autor do livro: spatz
Título do livro: answering questions

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