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Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching - John Walker
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John Walker:

Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching - encadernada, livro de bolso

2010, ISBN: 9781849509961

Buch, Hardcover, Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching presents the results of research carried out in New Zealand to demonstrate the … mais…

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Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching (Innovation and Leadership in English Language Teaching) - John Walker
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John Walker:

Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching (Innovation and Leadership in English Language Teaching) - encadernada, livro de bolso

2010, ISBN: 9781849509961

Emerald Group Publishing, Hardcover, Auflage: Illustrated, 285 Seiten, Publiziert: 2010-10-06T00:00:01Z, Produktgruppe: Book, 0.56 kg, Management & Leadership, Business & Money, Subjects,… mais…

Gebraucht, wie neu. Custos de envio:In Stock. Real shipping costs can differ from the ones shown here. (EUR 3.64) smokeneck
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Service Satisfaction & Climate (Innovation and Leadership in E): 2 (Innovation and Leadership in English Language Teaching) - Dr John Walker
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Dr John Walker:
Service Satisfaction & Climate (Innovation and Leadership in E): 2 (Innovation and Leadership in English Language Teaching) - encadernada, livro de bolso

2010

ISBN: 9781849509961

Emerald Group Publishing Limited, Hardcover, Auflage: Illustrated, 285 Seiten, Publiziert: 2010-10-06T00:00:01Z, Produktgruppe: Book, 0.56 kg, Verkaufsrang: 3885488, Books Global Store, S… mais…

Custos de envio:In stock. Real shipping costs can differ from the ones shown here. (EUR 5.62) rbmbooks
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Service Satisfaction & Climate (Innovation and Leadership in E): 2 (Innovation and Leadership in English Language Teaching) - Dr John Walker
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Dr John Walker:
Service Satisfaction & Climate (Innovation and Leadership in E): 2 (Innovation and Leadership in English Language Teaching) - encadernada, livro de bolso

2010, ISBN: 9781849509961

Emerald Group Publishing Limited, Hardcover, Auflage: Illustrated, 285 Seiten, Publiziert: 2010-10-06T00:00:01Z, Produktgruppe: Book, 0.56 kg, Verkaufsrang: 3885488, Books Global Store, S… mais…

Custos de envio:Temporarily out of stock. Order now and we'll deliver when available. We'll e-mail you with an estimated delivery date as soon as we have more information. Lieferung von Amazon. (EUR 8.17) Amazon.co.uk
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Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching (Innovation and Leadership in English Language Teaching) - John Walker
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John Walker:
Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching (Innovation and Leadership in English Language Teaching) - encadernada, livro de bolso

2010, ISBN: 1849509964

[EAN: 9781849509961], Used, as new, [PU: Emerald Group Publishing], Like New, Books

NOT NEW BOOK. Custos de envio: EUR 25.65 dsmbooks, liverpool, United Kingdom [61944145] [Rating: 4 (of 5)]

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Service Satisfaction & Climate (Innovation and Leadership in E): 2 (Innovation and Leadership in English Language Teaching)

Discusses English Language Teaching (ELT) as a service, issues surrounding ELT teachers as service providers, the work of ELT managers, client expectations and perceptions of ELT service, comparison of staff estimates and client ratings of service quality, and considerations of service milieu and climate in ELT centers.

Dados detalhados do livro - Service Satisfaction & Climate (Innovation and Leadership in E): 2 (Innovation and Leadership in English Language Teaching)


EAN (ISBN-13): 9781849509961
ISBN (ISBN-10): 1849509964
Livro de capa dura
Ano de publicação: 2010
Editor/Editora: Emerald Group Publishing Limited
271 Páginas
Peso: 0,558 kg
Língua: eng/Englisch

Livro na base de dados desde 2011-09-05T16:28:04-03:00 (Sao Paulo)
Página de detalhes modificada pela última vez em 2023-06-18T20:29:17-03:00 (Sao Paulo)
Número ISBN/EAN: 9781849509961

Número ISBN - Ortografia alternativa:
1-84950-996-4, 978-1-84950-996-1
Ortografia alternativa e termos de pesquisa relacionados:
Autor do livro: john walker
Título do livro: satisfaction, service management, language


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