Exploring Services Science : 4th International Conference, IESS 2013, Porto, Portugal, February 7-8, 2013, Proceedings - Livro de bolso

EAN (ISBN-13): 9783642363559
ISBN (ISBN-10): 3642363555
Livro de bolso
Ano de publicação: 2013
Editor/Editora: Springer Berlin

Livro na base de dados desde 2014-04-09T16:06:28-03:00 (Sao Paulo)
Página de detalhes modificada pela última vez em 2023-07-16T04:04:25-03:00 (Sao Paulo)
Número ISBN/EAN: 9783642363559

Número ISBN - Ortografia alternativa:
3-642-36355-5, 978-3-642-36355-9
Ortografia alternativa e termos de pesquisa relacionados:
Autor do livro: cunha, henr, joão, sampaio novoa, mehdi
Título do livro: exploring science, service, 4th february, porto portugal

---

Dados da editora

Autor: João Falcão e Cunha; Mehdi Snene; Henriqueta Nóvoa
Título: Lecture Notes in Business Information Processing; Exploring Services Science - 4th International Conference, IESS 2013, Porto, Portugal, February 7-8, 2013, Proceedings
Editora: Springer; Springer Berlin
343 Páginas
Ano de publicação: 2013-01-08
Berlin; Heidelberg; DE
Impresso / Feito em
Língua: Inglês
53,49 € (DE)
54,99 € (AT)
59,00 CHF (CH)
POD
XII, 343 p. 76 illus.

BC; Hardcover, Softcover / Wirtschaft/Allgemeines, Lexika; Wirtschaftsmathematik und -informatik, IT-Management; Verstehen; IT alignment; IT governance; ITIL; SLA - service-level agreement; SOA - service-oriented architecture; Web services; service composition; service design; service engineering; service networks; service science; IT in Business; Computer and Information Systems Applications; Information Storage and Retrieval; Software Engineering; Computer Application in Administrative Data Processing; Unternehmensanwendungen; Angewandte Informatik; Informationsrückgewinnung, Information Retrieval; Data Warehousing; Software Engineering; Computer-Anwendungen in den Sozial- und Verhaltenswissenschaften; EA

Strategic Reorientation and Influences on Business-IT Alignment: Case Study of a Luxembourgish Financial Services Provider.- A Service Oriented Simulation Architecture for Intelligent Building Management.- Capabilities in Systems Engineering: An Overview.- Applying the Lead User Method for Designing e-Services – Practical Techniques and Experiences.- Theory of Constraints in the Service Sector: Characterization for Banking and Analysis of the Factors Involved in Its Adoption.- Service Innovation Analytics: Towards an Approach for Validating Frameworks for Service Innovation Capabilities via Text Mining.- Modeling ITIL Business Motivation Model in ArchiMate.- Service Science: A Service System Design Science Research Method?.- Modeling Service Relationships for Service Networks.- Evaluating the IT Strategic Plan for the Public Administration in Portugal.- Open Semantic Service Networks: Modeling and Analysis.- Ontological Representation and Governance of Business Semantics in Compliant Service Networks.- Simulation-Based Quantification of Business Impacts Caused by Service Incidents.- IT Governance Mechanisms: A Literature Review.- A Model-Driven Environment for Service Design, Simulation and Prototyping.- Towards a Taxonomy of Service Design Methods and Tools.- A Survey of Tool Support for the Animation of IT Services Process Models Execution.- Factors Influencing the Internationalization of Services Firms: The Case of Design, Engineering and Architecture Consulting Firms.- A Proposal for a Mobile Ticketing Solution for Metropolitan Area of Oporto Public Transport.- Benchmarking as a Development Tool in Healthcare.- Towards an Ontology and Modeling Approach for Service Science.- Extended DEMO-Based SLAs to Specify Customers’ Expectations.- Exploring the Drivers of E-Commerce through the Application of Structural Equation Modeling.- A Model for Open, On-Demand, Collaborative Education for Service Science.- Factors Influencing Purchase Intention of Private LabelProducts: The Case of Smartphones.- Media Sharing in Situated Displays: Service Design Lessons from Existing Practices with Paper Leaflets.- Towards a Personal Relationship-Based Assignment of Client Representatives to Accounts.- Future Deployment of Technology in Healthcare Services - A Delphi Approach.
Fast track proceedings